Join Vancouver’s Premier Destination for Advanced Skin & Aesthetic Care

For over a decade, The Vanity Lab has set the standard in Vancouver for luxury, results-driven treatments from injectables to advanced skin therapies. We combine world-class expertise with a warm, welcoming environment to deliver an unparalleled patient experience.

We are seeking a Lead Patient Coordinator to be the face of our front desk team. This role is ideal for someone who thrives in a fast-paced, detail-oriented environment and is passionate about medical aesthetics and exceptional client care.

Key Responsibilities

• Greet and check in patients with warmth and professionalism, ensuring a seamless start to their visit.
• Manage appointment bookings, rescheduling, and the daily calendars of doctors and technicians.
• Respond promptly and knowledgeably to email and phone inquiries, providing detailed treatment information.
• Process billings and daily cashouts with accuracy.
• Maintain stock control for the reception area.
• Capture daily operational data.
• Uphold the highest standards of cleanliness and hygiene in all areas of reception.
• Ensure all consent forms are completed prior to treatments.
• Provide aftercare advice following patient visits.
• Assist with before-and-after photography.
• Share in-depth knowledge of treatments and retail products to educate and guide patients.
• Refine protocols and ensure efficient operation of the front of house

What We’re Looking For

• A genuine passion for the medical aesthetics industry and a desire to grow within it.
• Proven sales experience in a client-facing role with the ability to build trust and drive conversions.
• Exceptional communication skills with the ability to engage, educate, and inspire confidence in patients.
• A proactive, solutions-focused mindset with strong organizational skills.
• A polished, professional presentation that reflects our clinic’s brand.

Requirements

• Minimum two years in a patient coordinator or comparable customer-facing role.
• Full time availability
• Availability to work Sundays with flexibility for schedule changes.
• Proficiency with the Zenoti booking system.
• Prior knowledge or experience in medical aesthetics is a strong asset.
• Outgoing, friendly, and genuinely people-focused.

Why Join The Vanity Lab?

• Learn & Grow: Work alongside a highly skilled team and gain hands-on experience in an expanding industry.
• Supportive Culture: Our team is collaborative, energetic, and committed to both personal and professional growth.
• Exclusive Perks: Enjoy free or discounted treatments, cost-price injectables, and retail products at or below wholesale.
• Recognition & Rewards: From team events to performance-based rewards, we celebrate your contributions.
• Professional Development: Ongoing training in both sales techniques and aesthetic industry knowledge.

Compensation & Benefits

• Competitive industry related wage
• 4% commission on individual retail sales
• Skincare treatment allowance
• Cost price on injectable treatments
• Retail products at or below wholesale price
• Extended healthcare benefits after 6 months
• Annual friends-and-family discounts
• Paid day off on your birthday

If you are ready to take the next step in your career and join a leading name in medical aesthetics, we would love to hear from you. Apply today and become part of The Vanity Lab experience.

Join Vancouver’s Premier Destination for Advanced Skin & Aesthetic Care

Are you ready to kickstart your career in the fast-growing medical aesthetics industry? With over 10 years of expertise as one of Vancouver's leading clinics, The Vanity Lab is the ultimate destination for luxury, results-driven treatments, from injectables to advanced skin therapies.

We’re looking for a passionate and motivated Doctor Assistant to join our dynamic team and work alongside our injectors to assist and support them during appointments

Key Responsibilities

• Managing schedules of doctors
• Maintain a high level of cleanliness and hygiene
• Restock injectable rooms
• Ensure all patients have completed necessary consent forms
• Prepare injectable products for each appointments
• Provide aftercare advice to patients after each appointment
• Assist with taking before and after images
• Record notes for each treatment
• Have a full understanding of the injectable treatments offered

What We’re Looking For

• High energy, driven and able to work by yourself and as part of a team
• A hardworking, resourceful person with effective problem-solving skills
• Excellent ability to multitask and keep up in a faced paced environment
• Confident and knowledgeable
• Computer savvy and able to learn and adapt to new systems with ease

Requirements

• Minimum 1-year experience in a similar role
• Experience with Zenoti booking system advantageous
• Organized and strong at multi-tasking
• Availability to work Sundays with flexibility for schedule changes.
• Prior knowledge or experience in medical aesthetics is a strong asset.
• Outgoing, friendly, and genuinely people-focused.

Why Join The Vanity Lab?

• Learn & Grow: Work alongside our senior consultant and gain hands-on experience in a thriving industry.
• Work Culture: Our team culture is what sets us apart! We enjoy spending time together both in and out of the clinic, and we actively foster growth and education.
• Team Events & Rewards: We believe in rewarding our team for their hard work, with fun team events and opportunities for free or discounted treatments.
• Professional Development: Ongoing training and development in both sales and the medical aesthetics industry.

Compensation & Benefits

• Competitive industry related wage
• Skincare treatment allowance
• Cost price on Injectables treatments.
• Retail products at or below wholesale price.
• Extended Healthcare after 6 months.
• Annual friends and family discounts.
• Paid day off on your birthday.

If you are ready to take the next step in your career and join a leading name in medical aesthetics, we would love to hear from you. Apply today and become part of The Vanity Lab experience.

Join Vancouver’s Premier Destination for Advanced Skin & Aesthetic Care

Are you ready to kickstart your career in the fast-growing medical aesthetics industry? With over 10 years of expertise as one of Vancouver's leading clinics, The Vanity Lab is the ultimate destination for luxury, results-driven treatments, from injectables to advanced skin therapies.

We’re looking for a passionate and motivated Sales Consultant to join our dynamic team and work alongside our senior consultant to learn the ins and outs of this exciting industry.

Key Responsibilities

• Be the first point of contact for clients, pre-screening and understanding their needs.
• Work closely with our senior consultant to design personalized aesthetic plans, covering everything from injectables to skin treatments.
• Close sales with confidence, ensuring clients feel supported and informed throughout the decision-making process.
• Follow up with clients to maintain strong relationships and loyalty.
• Coordinate appointments, treatment schedules, and follow-up care.
• Contribute to the growth of our clinic through lead generation, follow-ups, and ongoing client engagement.

What We’re Looking For

• A passion for medical aesthetics, with a desire to learn and grow in the field.
• Sales experience, especially in client-facing roles, where you’ve demonstrated the ability to connect with people and close sales.
• Strong communication skills with the ability to engage, educate, and inspire confidence in clients.
• Proactive and solutions-oriented, with a natural ability to work independently and as part of a team.
• A polished, professional appearance that aligns with our clinic’s standards.

Requirements

• Minimum two years in a sales related role
• Availability to work Sundays with flexibility for schedule changes.
• Prior knowledge or experience in medical aesthetics is a strong asset.
• Outgoing, friendly, and genuinely people-focused.

Why Join The Vanity Lab?

• Learn & Grow: Work alongside our senior consultant and gain hands-on experience in a thriving industry.
• Work Culture: Our team culture is what sets us apart! We enjoy spending time together both in and out of the clinic, and we actively foster growth and education.
• Team Events & Rewards: We believe in rewarding our team for their hard work, with fun team events and opportunities for free or discounted treatments.
• Professional Development: Ongoing training and development in both sales and the medical aesthetics industry.

Compensation & Benefits

• Competitive industry related wage
• Skincare treatment allowance
• Cost price on Injectables treatments.
• Retail products at or below wholesale price.
• Extended Healthcare after 6 months.
• Annual friends and family discounts.
• Paid day off on your birthday.

If you are ready to take the next step in your career and join a leading name in medical aesthetics, we would love to hear from you. Apply today and become part of The Vanity Lab experience.